One thread, from craving to doorstep.
There are two sides to WhatsChow and both of them fit in a chat window. Customers never leave WhatsApp. Kitchens can work from WhatsApp too, and open the dashboard when they want the full picture.
Six beats, and none of them is a form
You say hello
First message gets a short welcome menu — ten shortcuts, plain numbers, no walls of text.
You say what you want
Type it, tap a number, or send a voice note. Location can be shared as a WhatsApp pin instead of an address.
It shortlists kitchens
Only vendors that are open, approved and inside delivery range. Prices come from their live menu, never invented.
You confirm the summary
Items, delivery fee and grand total in one bubble. Reply YES and the order is created.
You pay in the thread
A secure checkout link arrives immediately. Card, transfer or USSD — whatever you normally use.
The kitchen is dispatched
Payment clears, the vendor is pinged, and status changes come back to your chat until it is delivered.
The actual welcome menu
Your very first message gets these ten shortcuts. Reply with the number — or ignore them entirely and just say what you want.
- 01Jollof rice near me
- 02Shawarma near me
- 03Chicken and chips near me
- 04Soup and swallow near me
- 05Cold drinks near me
- 06Pastries and snacks near me
- 07Repeat my last order
- 08Order for someone else
- 09Show me vendors near me
- 10Talk to support
WhatsChow
Kenny · online
Voice notes are transcribed and treated like typed messages — useful when your hands are full or typing is stress.
Your phone is the point of sale
When an order lands, you get a WhatsApp message with the ticket. Reply with a single digit to move it along. The customer is notified at every step without you typing a word to them.
Business commands
open | Go live. Customers can now find and order from you. |
closed | Stop new orders for the night. |
orders | Today's tickets with reference, amount and status. |
earnings | What you have made so far today. |
help | The full command list, any time. |
When a ticket is waiting
- 1Accept the order
- 2Reject the order
- 3Mark as preparing
- 4Mark as dispatched
- 5Mark as delivered
How payment actually moves
Nothing gets cooked on trust. An order stays unpaid until the gateway says otherwise, and the confirmation is verified cryptographically before a single naira is counted.
Link issued
The order is held as unpaid and a checkout link is raised against a reference unique to it.
Customer pays
Card, bank transfer or USSD. If one payment route is having a bad day, another takes over automatically.
Payment verified
Nothing is marked paid on a customer’s word or a redirect alone. The confirmation is cryptographically checked first.
Everyone told
The customer gets a receipt in the chat, the kitchen gets the ticket, and a confirmation email follows.
The things people ask first
Still stuck? Message support@whatschow.com and a person will answer.
No. The entire customer experience happens inside WhatsApp — no app, no account, no password. Kitchens and administrators are the only people who sign in to a dashboard.
Ready to run a kitchen on it, or just hungry?